Nelo VIP
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Can you pay at OXXO?

Yes. If you don't have a bank account, you can pay your Nelo loan in cash at an OXXO store. Ask an agent on WhatsApp or at hola@nelo.mx for a payment link to do it at the counter.

How to pay at OXXO, step by step

  • Message a Nelo agent on WhatsApp or at hola@nelo.mx.
  • Request your OXXO payment link.
  • Go to an OXXO store and pay in cash with the reference.
  • Keep your receipt; the payment may take a little while to reflect.

When should you do it?

Pay ahead of your due date, since reflecting the payment in your account can take a few hours.

image of two phones showing the Nelo app

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