How can I pay my loan?
You can pay your Nelo loan by transfer to your unique STP CLABE, which you’ll find in the app under "Make a payment" in the bottom menu. You can also pay in cash at stores like OXXO.
Ways to pay your loan
- Transfer from your bank to your unique STP CLABE.
- Cash payment at OXXO and affiliated stores.
- From the app, under "Make a payment" in the bottom menu.
Can I pay at OXXO?
Yes. If you don't have a bank account, ask an agent on WhatsApp or at hola@nelo.mx for a link to pay at an OXXO store. The payment may take a little while to reflect, so do it ahead of your due date.
