What are Nelo support hours?
At Nelo we respond 24/7: our support team is available 24 hours a day, 7 days a week, to help you with your account, payments or any question.
Contact channels
- WhatsApp with a Nelo agent.
- Email: hola@nelo.mx.
- Help center at soporte.nelo.mx.
Do you help on weekends and holidays?
Yes. Nelo support is available every day of the year, including weekends and holidays.
