Frequently Asked Questions
Your Nelo account
Everything you need to know to understand what Nelo is, how it works, and how to create your account.
What is Nelo?
What is Nelo for?
What personal data does Nelo ask for to register?
How does Nelo work?
How reliable is Nelo?
Is Nelo safe?
Does Nelo message or call my contacts?
Where is Nelo available?
Which stores accept Nelo?
Does Nelo offer instant loans?
What is the maximum Nelo lends?
How can I increase my Nelo credit limit?
Why was my Nelo credit rejected?
What are streaks in Nelo?
How does Nelo's referral program work?
How do I delete my Nelo account?
Why is Nelo better than a traditional credit card?
Under what regulation does Nelo operate in Mexico?