Frequently Asked Questions

What is Nelo? | What it does and how it works in Mexico

Nelo is a mobile app available for Android and iOS that gives you credit, which you can use to buy and pay in bi-weekly installments.

  • Pay bills and top-ups
  • Withdraw cash
  • Buy thousands of products with no interest
  • Shop online at your favorite stores
  • Get a credit card as a VIP Plus user
image of two phones showing the Nelo app

Visit our Help Center and get answers to all your questions about Nelo.

Help Center