Nelo VIP
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What is Nelo VIP?

Nelo VIP is the program that rewards users with a good payment history. As a VIP you get 0% interest on 1-installment credits (does not apply to cash withdrawals), access to exclusive stores, faster credit increases and priority customer support.

Benefits of being Nelo VIP

  • 0% interest on credits taken at 1 installment (does not apply to cash withdrawals).
  • Access to stores exclusive to VIP users.
  • Faster credit increases.
  • Customize your Nelo app to your style.
  • More time to pay your loans.
  • Priority customer support.

How do I become a VIP user?

Complete the VIP Challenge: accumulate $5,000 in payments to your Nelo credit and pay 8 consecutive fortnights on time. You will get a notification in your app when you become a candidate. Early payments don't count toward the challenge: what matters is paying on time and for the agreed amount.

What is VIP Plus?

VIP Plus is an additional membership available to VIP users, with extra benefits such as the physical card backed by Mastercard, which lets you use your Nelo credit at physical and online stores worldwide.

image of two phones showing the Nelo app

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