Frequently Asked Questions

How can I become Nelo VIP?

Complete the VIP Challenge to enjoy all the benefits of the Nelo VIP program. To complete the challenge, accumulate $5,000 in payments to your Nelo credit and make 8 consecutive bi-weekly payments on time.

  • Accumulate $5,000 in payments to Nelo
  • On-time payments for 8 consecutive bi-weekly periods
image of two phones showing the Nelo app

Visit our Help Center and get answers to all your questions about Nelo.

Help Center