Frequently Asked Questions

How can I withdraw cash on Nelo?

With Nelo you can withdraw cash for whatever you need. Just open the app, click WITHDRAW, and then:

  • Select the amount you want to receive via interbank transfer.
  • Choose your payment plan.
  • Enter your interbank CLABE.
  • Confirm the transaction.
image of two phones showing the Nelo app

Visit our Help Center and get answers to all your questions about Nelo.

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